GLOBAL CALL CENTRE: BUSINESS PROCESS OUTSOURCING
Great business have great customer service. Want to hear a secret? The secret to more profit is better customer service. A professional customer experience drives more sales. Happy customers refer their friends and family. Happy customers also have less price sensitivity. A great customer service apparatus tied to an exception product or service creates a a great business. One that is valuable to their customers and therefore to their sustainable, source of profitability.
Strategic Business Process Outsourcing
Perue Global has entered into an exclusive partnership with a Canadian based, global business process outsourcing company. Canada makes the perfect hub for a global outsourcing company because of the access to the most multi-cultural country in the world. With operations in Montreal, Canada, Toronto, Ontario, and Mandeville, Jamaica. This outfit gives us a good pool of english and french speaking representatives to support client's of various sizes and financial constraints. We are ideal for start-ups looking for low-cost direct sales or large organizations i.e. telecommunications, airlines, hotels, help-desk that require high volume call management at low-cost.
It's simple. Proximity. Since the days of the real pirates of the Caribbean, Port Royal, today Kingston, Jamaica has and continues to be a major trans-shipment hub into the Americas. Jamaica benefits from the largest english speaking population in the western hemisphere, (~3M) behind Canada, (33M) and the United States (~300M).
Stop outsourcing to southeast Asia and partner with a business process outsourcing that is local, with global presence.
In 2018, we started a pilot for a large Canadian retailer, a home improvement giant and one of North America's largest convenience store chains to manage their national maintenance solutions program.
Contractor Management - Prequalification
Sub-Contractor Time Tracking